FAQ
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Last updated
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Yes, we use HTTPS over TLS 1.3 or newer for all API endpoints. We also require partner webhook endpoints to be HTTPS.
The Caption.Ed API returns JSON. Furthermore, we follow best practices to ensure that we provide consistent and predictable responses.
We follow the on our endpoints. You can use the API directly or take advantage of this strong convention with a multitude of that provide helper wrappers around the format.
Yes. To ensure we can provide a good quality of service for we rate limit the API to 300 requests over a 60 second rolling period per account.
If we receive more than this you will receive a 429 Too Many Requests response. The rate could be changed in the future so your application should take this into consideration and ensure that this response is handled correctly.
No. Polling in inefficient for both parties and produces a poor experience as data is not received in real-time. To ensure good quality of service we disallow polling and instead ask that you utilise instead to receive real-time notifications of when changes occur such as a transcription has been transcribed.
No problem. Please email if you have any more queries.